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Privacy Policy

Privacy and cookies

When you request information from NCT, sign up to any of our services or buy things from us, NCT obtains information about you. This page explains how we look after your personal information and what we do with it.

Protecting your privacy

NCT is committed to protecting your privacy on our website. We have a legal duty under the Data Protection Act to prevent your information falling into the wrong hands. We must also ensure that the data we hold is accurate, adequate, relevant and not excessive.

Whenever we collect information from you, we will make it clear which information is required in order to provide you with the service or goods you need. You do not have to provide us with any additional details unless you choose to.  We store your information securely on our computer system, we carefully restrict access to those who have a need to know, and we train our staff in handling the information securely.

What we do with your information 

Very occasionally we carry out a joint mailing with carefully selected other organisations, in order to tell you about products and services we think you might be interested in. Again, you have the right to opt out of this.

We never sell data. We do not pass on data to other organisations unless required by law or with your specific permission.


Cookies are small data files which are stored on your computer when you use a website. Cookies make using a website much easier because they remember your personal settings such as your username and password, what’s in your shopping cart, what you just searched for, etc. This way, you don’t need to re-enter information on the site.

The cookies on our website do not allow us to identify you personally. They allow us to see the trends in how people use our site so we can make improvements and adjustments so your experience is better.

The cookies on the NCT website enable the three following features:

Storing information when you’re logged in

The cookies which store information during your visit essentially enable you to login with your username and password, and they remember your pregnancy/parenting stage as well as your local branch so that certain information on our website is relevant to you. 

Controlling and deleting cookies on your computer

All web browsers allow you to manage which cookies you accept, reject and delete. Learn more about types of cookies at, and about individual browser settings at

If you set your browser to not accept cookies from NCT’s website, some sections will not work properly, such as login, events search and pregnancy timeline.

To obtain your information

You have the right to a copy of all the information we hold about you (apart from a very few things which we may be obliged to withhold because they concern other people as well as you). To obtain a copy, either ask for an application form to be sent to you, or write to the Data Protection Officer at NCT. We aim to reply as promptly as we can and, in any case, within the legal maximum of 40 days.

Our website does not collect identifiable IP addresses to track visitors’ future visits. It sets cookies that track the visitor on this site only.